Key Accomplishments:
1. Customer Base Expansion
Retaining & expanding customer base, leading to
optimistic sales, positive reviews & securing customers.
2. Product Suggestions and Development
Collaborated with team to pioneer proactive ideas,
recommended and developed a seasonal Babka,
during the festive season. This product proved to be
immensely popular, resulting in a surge in orders.
3. Social Media Management
Created and development of video content to
augment brand reach and drive sales.
Managed photography, video production, and editing
for various marketing campaigns.
4. Customer Care
Assumed responsibility for customer care during the Christmas season,
overseeing order fulfillment and ensuring customer satisfaction.
5. Online Presence Enhancement
Executed the setup and implementation of the website.
Orchestrated online advertising campaigns to boost visibility and engagement.
6. In-Store Presentation
Sourced Christmas decor and strategically arranged the shop layout
to enhance its overall aesthetic, creating a more cohesive and
appealing environment for customers.
This experience not only allowed me to
contribute significantly to Ti Amo Deli but also showcased
my ability to integrate design principles with strategic business initiatives.